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Branded Domain Setup

Custom branded domains allow you to use your own domain name (e.g., link.yourbrand.com) for your shortened links instead of the default stackly.in. This builds trust, increases click-through rates, and reinforces your brand identity.

Prerequisites​

  • A Stackly account with a Premium plan.
  • Access to your domain's DNS settings (usually found in your domain registrar's dashboard like GoDaddy, Namecheap, Cloudflare, etc.).

Step-by-Step Setup Guide​

1. Add Your Domain in Stackly​

  1. Log in to your Stackly Dashboard.
  2. Navigate to Settings > Branded Domains.
  3. Click on Add New Domain.
  4. Enter your desired domain or subdomain (e.g., link.yourcompany.com or yourcompany.link).
  5. Click Add Domain.

2. Configure DNS Records​

You need to point your domain to Stackly's servers so that links work correctly.

DNS Setup Example

If you are using a subdomain like link.yourbrand.com:

  1. Log in to your domain registrar's DNS management page.
  2. Add a new CNAME Record.
  3. Host/Name: link (or whatever subdomain you chose).
  4. Value/Target: cname.stackly.in
  5. TTL: Automatic or 3600 seconds.

For Root Domains​

If you are using a root domain like yourbrand.link:

  1. Log in to your domain registrar's DNS management page.
  2. Add a new A Record.
  3. Host/Name: @
  4. Value/Target: 76.76.21.21 (Stackly IP)
  5. TTL: Automatic or 3600 seconds.

3. Verify Domain​

  1. Go back to the Stackly Dashboard > Branded Domains.
  2. Find your domain in the list.
  3. Click the Verify button.
  4. Stackly will check your DNS records. This may take up to 24 hours depending on DNS propagation, but usually happens within minutes.
  5. Once verified, the status will change to Active.

Using Your Branded Domain​

Once active, you can select your branded domain when creating new short links.

  1. Go to Create Short URL.
  2. In the Domain dropdown, select your custom domain.
  3. Enter your custom slug (e.g., summer-sale).
  4. Your final link will be link.yourbrand.com/summer-sale.

Troubleshooting​

  • "Domain not verified": DNS changes can take time. Wait a few minutes and try again. Ensure there are no conflicting records (like other A or CNAME records for the same host).
  • SSL/HTTPS Issues: Stackly automatically provisions SSL certificates for your branded domains. This process can take up to 1 hour after verification.

Need Help?​

If you're stuck, please contact our support team at support@stackly.in.